Fix a problem

They hear me, but not the translation

This almost always means the call is receiving your physical microphone directly and bypassing Loquora.

Change the microphone inside Zoom, Telegram, WeChat, Discord, or your other calling app — not only inside Loquora.

What to do

  1. 1

    Open active-call settings

    Find the audio section and its Microphone or Input device field.

  2. 2

    Replace the physical microphone

    If Built-in, Headset, or Default is selected, change it to the Loquora virtual device.

  3. 3

    Restart the app if needed

    If Loquora is missing, finish virtual-device installation and fully restart the calling app.

  4. 4

    Repeat the test

    Start translation, say a complete phrase, and confirm the call's meter reacts to translated audio.

Good to know

  • The extension is different: select your physical microphone there.
  • A calling-app update can sometimes reset the device to Default.

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