Fix a problem

They hear neither me nor the translation

The virtual microphone may be selected correctly, but no audio reaches it or the calling app has muted the input.

Check meters in order: physical input in Loquora, completed translation, then microphone level in the calling app.

What to do

  1. 1

    Unmute the call

    Make sure the call microphone is on and the calling app has system permission to record audio.

  2. 2

    Check Loquora

    It should detect the physical mic, have an active session, and create translation after a test phrase.

  3. 3

    Select the microphone again

    Switch the call microphone to another device, then select Loquora again.

  4. 4

    Restart the calling app

    If the virtual mic was installed while the call was open, close the service completely and reopen it.

  5. 5

    Check system level

    In OS audio settings, make sure the virtual device is enabled and its level is not zero.

Good to know

  • Never select the virtual microphone as an output or speaker device.
  • If it disappeared after an OS update, reinstall it from Loquora.

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